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What to do if you have a complaint

We try our best to ensure that every client is happy but in the unlikely event that you wish to complain, we’d like to hear about it.

You can write to us at:

Compliance Director
Armstrong Watson Financial Planning Ltd
15 Victoria Place
Carlisle
CA1 1EW

You can call us on: 01228 690100

You can email us at: help@armstrongwatson.co.uk

The website of the Financial Ombudsman Service (FOS) can be found here.

If you have transacted business with us electronically, for example, by email and you're a consumer living in the EU, you can use the Online Dispute Resolution website set up by the EU to help unsatisfied customers. 

To visit the Online Dispute Resolution site please click here.

All content © 2018 Armstrong Watson. All Rights Reserved. Website by Simon Pighills.

Armstrong Watson LLP is a limited liability partnership registered in England and Wales, number OC415608. The registered office is 15 Victoria Place, Carlisle, CA1 1EW where a list of members is kept. Armstrong Watson Accountants, Business & Financial Advisers is a trading style of Armstrong Watson LLP. Armstrong Watson LLP is regulated by the Institute of Chartered Accountants in England and Wales for a range of investment business activities.

Armstrong Watson Audit Limited is registered to carry on audit work in the UK and Ireland by the Institute of Chartered Accountants in England and Wales. Registered as a limited company in England and Wales No. 8800970. Registered office: 15 Victoria Place, Carlisle, CA1 1EW

Armstrong Watson Financial Planning Limited is authorised and regulated by the Financial Conduct Authority. Firm reference number 542122. Registered as a limited company in England and Wales No. 7208672. Armstrong Watson Financial Planning & Wealth Management is a trading name of Armstrong Watson Financial Planning Limited. Registered Office: 15 Victoria Place, Carlisle, CA1 1EW

The value of investments and the income from them can fall as well as rise. You may get back less than you originally invested. Past performance is not a reliable indicator of future results.